Quality Check and Mystery Check for Restaurants and Bars

Why choose our quality checks?

  • To highlight your strengths
  • To identify weaknesses
  • To test standards
  • To improve quality
  • To optimise processes
  • You can opt to customise quality criteria
  • Greater customer satisfaction
  • To increase profit
  • Competitive advantage over competitors

Our methods

  • Undercover mystery check
  • Open quality check
  • Possibility of involving personnel
  • Setting quality advance criteria
  • Or setting customer specific criteria and standards
  • One off or on a regular basis

In which areas?

  • Website
  • Reservation
  • Travel Info, car park
  • Reception area
  • Restaurant menu & selection
  • Food & beverages
  • Service & Friendliness
  • Atmosphere & Decor
  • Cleanliness of guest areas & toilets
  • Health & Safety

Who are our customers?

  • Privately run restaurants
  • Restaurant chains
  • Bistros & Bars
  • Owners and Leaseholders
  • Publishing houses & Broadcasting companies