We aim for greater customer satisfaction, while simultaneously increasing earnings. Our Quality Checks and Mystery Checks for the hotel industry both at home and abroad highlight areas where quality and processes can be improved, and come in competitively priced packages.
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How do your guests feel in your restaurant or catering business? What do they expect from the experi- ence based on the atmosphere, interior design and menu? Our simple but effective Quality Check and Mystery Check will bring to light whether your guests’ expectations will be fulfilled, or if improvements are needed! Find out more...

Whether you are a cruise line or tour operator, our Quality Checks and Mystery Checks evaluate the performance of your hotel and cruise line, as well as basic health and safety requirements. You can therefore rest assured that even in faraway destinations your guests are guaranteed a great service.          Find out more...

Years of experience on cruise ships and contact with cruise lines and ship owners allows us to give the right recommendations for chartering ocean cruise vessels and river cruise vessels for company incentive activities, meeting, events, MICE agencies, travel agents and tour operators. Find out more...