Quality Management, Destination Development & Consulting in the Cruise Industry
We are happy to assist you!
Tel. +49-30-265 582 70
Which consulting do we offer?
- Consultancy services for hotel and shipping operations
- Consultancy services for product and quality management
- Destination development and verification of rentability
- Consultancy services for new buildings and renovations
Which quality checks do we offer?
- Mystery check
- Open quality check
- Possibility of involving personnel
- Setting quality advance criteria, or Setting customer specific criteria and standards
- One off or on a regular basis
- You can opt for certification (by TÜV Rheinland - a global provider of technical, safety, and certification services)
In which areas?
- Booking and Reservations
- Travel Info, car park
- Food & Beverages
- Fitness, Wellness treatments, SPA
- Entertainment & Daily activities
- Cruise management
- Routing & Shore excursions
- Atmosphere & Decor
- Service & Friendliness
- Health & Safety
- Please contact us if you require prices for quality- and mystery checks
- Reduced rates for multiple ships
- Reduced rates for repeat checks
- Tailor-made offers for quality- and mystery checks over a number of days
- Tailor-made offers for consultancy services for product and quality management
- We will gladly carry out quality- and mystery checks according to your needs and requirements, and will provide the relevant tailor-made offers